£5 Card - 5 Days Unlimited Calls £10 Card - 11 Days Unlimited Calls


Terms and Conditions

£5 & £10 cards

Service provider

Story Telecom

0800 / Toll Free access

NO

0845 access

Yes

020 access

Yes

Connection charge

None

Service charge

No

Payphone surcharge

Call 020 Access Standard Payphone call charges apply

Billing by the

5 or 11 Days Unlimited 1 Hour Max Call Length, Then Re-Dial

Expires

5 or 11 Days.

Calling to a mobile phone

Mobile phone call charges may be different to that of a standard line. Call customer services for further details.

Call from

England, Scotland, Wales, Northern Ireland, Jersey, Guernsey.

Story Unlimited

Usage Instructions

1

Dial: Gold Access: 0845 108 8877 Silver Access: 020 8497 5000

2

Listen to Welcome Message

3

Enter PIN number and wait for the message (the pin will be remembered on your next call)

4

You will be informed of the remaining balance on your card. Then dial 00 + country code + national code + telephone.
For follow-on call enter *

Customer Services

0800 619 2033 (open 24 hours)
(faults should be reported within 48 hours of occurrence)

Manufacturers reserve the right to change rates without prior notice.

Miscellaneous

Max call length is 60 minutes (calls will be terminated after this time). Of course you can re call! *

Once the card is activated (first used), it can only be used from the phone from which it was first activated, as it registers the CLI (caller id) number to the card.

The phone that you use this service from must be tone dial.

If calling from a mobile then it should show it's CLI number (caller id number)

If your international destination is not shown then it is not covered (more destinations scheduled)

Does not cover premium rate numbers or non-geographic numbers.

Domestic/Personal use only (not to be used for commercial purposes)

Each card is for a single user and can only be used from the mobile registered at time of first use.

No responsibility taken for difficulties calling a mobile network.

Story Telecom reserves the right to stop the account without prior notice if account is misused.

Please check country list to ensure the destination you would like to call is listed. The card can be used for calls to mobile phones only if noted in the list. No refunds can be given after purchase.

You can not call to more than 3 different International numbers/destinations using a single card/account

E&OE.
Mobile Access Number
Always ask the permission of the person who owns the line. Calls to this access number are free subject to individual mobile phone provider and only available to some mobile phone contract users by utilising inclusive cross-network minutes. Please check availability of the number with your mobile phone provider. Pay As You Go customers will be charged at their regular tariff. When all-inclusive minutes have been used, calls will be charged at you regular tariff (subject to individual mobile phone provider). Some countries are excluded from this service.
(3", Vodaphone (Singlepoint) and Orange unfortunately do not allow our number within free minutes at present).

 

Country Call Access Table
Please note that Gold access only operates MON - FRI 08:00 - 18:00
Destination 0208 Silver Access 0845 Gold Access
ALBANIA TIRANA   *
ARGENTINA *  
AUSTRALIA *  
AUSTRIA *  
BAHAMAS   *
BAHAMAS MOBILE   *
BELGIUM *  
BRAZIL   *
BRAZIL BELEM   *
BRAZIL BELO HORIZONTE *  
BRAZIL BRASILIA   *
BRAZIL CAMPINAS   *
BRAZIL CAMPO GRANDE   *
BRAZIL CUIABA   *
BRAZIL CURITIBA   *
BRAZIL FLORIANPLIS   *
BRAZIL FORTALEZA   *
BRAZIL FOZ DO IGUAZU   *
BRAZIL GOIANIA   *
BRAZIL GOVERNADOR VALADARES   *
BRAZIL JOAO PESSOA   *
BRAZIL JOINVILLE   *
BRAZIL LONDRINA   *
BRAZIL MACEIO   *
BRAZIL MANAUS   *
BRAZIL MARINGA   *
BRAZIL NATAL   *
BRAZIL ON NET   *
BRAZIL POCOS DE CALDAS   *
BRAZIL PORTO ALEGRE   *
BRAZIL RECIFE   *
BRAZIL RIBEIRAO PRETO   *
BRAZIL RIO DE JANEIRO *  
BRAZIL SALVADOR *  
BRAZIL SAN JOSE   *
BRAZIL SANTOS   *
BRAZIL SAO PAULO *  
BRAZIL SOROCABA   *
BRAZIL VICTORIA   *
BRAZIL VITORIA   *
BULGARIA   *
CANADA *  
CANADA MOBILE *  
CHILE *  
CHINA *  
CHINA MOBILE *  
COLOMBIA BARRANQUILLA *  
COLOMBIA BOGOTA *  
COLOMBIA CALI *  
COLOMBIA MEDELLIN *  
CROATIA   *
CYPRUS *  
CZECH REP *  
ESTONIA *  
FRANCE *  
GEORGIA   *
GERMANY *  
GREECE *  
GUAM *  
HONG KONG *  
HONG KONG MOBILE *  
HUNGARY *  
ICELAND *  
IRAQ BAGHDAD   *
IRELAND *  
ISRAEL *  
ITALY *  
JAPAN *  
JORDAN   *
KOREA SOUTH *  
LATVIA   *
LUXEMBOURG *  
MALAYSIA *  
MALAYSIA MOBILE   *
MEXICO CITY *  
MEXICO LEON *  
MEXICO MONTERREY *  
MEXICO PUEBLA *  
NETHERLANDS *  
NEW ZEALAND *  
NORWAY *  
PAKISTAN   *
PAKISTAN MOBILE   *
PERU   *
PERU LIMA *  
POLAND *  
PORTUGAL *  
PUERTO RICO *  
ROMANIA   *
ROMANIA BUCHAREST *  
RUSSIA   *
RUSSIA CHECHNIA   *
RUSSIA EKATERINBURG   *
RUSSIA IRKUTSK   *
RUSSIA MOSCOW *  
RUSSIA MOSCOW SUBURB   *
RUSSIA NAKHODKA   *
RUSSIA NOVOSIBIRSK   *
RUSSIA OVERLAY   *
RUSSIA SAKHALIN   *
RUSSIA ST. PETERSBURG *  
RUSSIA TVER   *
SINGAPORE *  
SINGAPORE MOBILE *  
SLOVENIA   *
SPAIN *  
SWEDEN *  
SWITZERLAND *  
TAIWAN *  
THAILAND *  
THAILAND MOBILE *  
TURKEY   *
TURKEY ADANA   *
TURKEY ANKARA *  
TURKEY ANTALYA   *
TURKEY BURSA   *
TURKEY DIYARBAKIR   *
TURKEY ISTANBUL *  
TURKEY IZMIR   *
TURKEY IZMIT   *
TURKEY KAYSERI   *
TURKEY KONYA   *
TURKEY METROS   *
TURKEY SAMSUN   *
TURKEY TRABZON   *
UK (01&02) *  
USA *  
US VIRGIN ISLANDS *  
VENEZUELA CARACAS *  

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